FREE SHIPPING ON ORDERS $150+

FAQs

FAQ

Shipping destinations:

  • We ship both locally and worldwide.

Shipping times:

  • We ship within 1-5 business days.
  • Shipping time might vary depending on location, shipment method and other factors.

Shipping estimates:


COUNTRY

COST

TIME

USA and Canada

$7

7-11 Business Days

Rest of the World

$15

11-21 Business Days



'EXCLUSIVE COLLECTION' SHIPPING RATES AND DELIVERY TIME WILL BE CALCULATED AT CHECKOUT. 

You can select your preferred payment method at checkout.

  • We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal. 

Note that additional exchange fee may apply if your currency is other than US dollars.

Returns

During high volume sale periods there can be delays with order processing. Whilst our team is working hard to ensure your return is processed as soon as possible please allow an additional 5 - 7 business days for this. We appreciate your patience and understanding during this time. 

If you are returning from the USA, CANADA, UK, or EU please use the link here to use our return portal. We will only accept returned item(s) that have been booked using our returns portal.

It is absolutely important to us that you are completely satisfied with your purchase, which is why we offer a store credit only if the item/s are returned to us within 30 days from the date of purchase, this resolution applies if;

  • The item does not fit you,
  • You have simply changed your mind
  • You received a faulty/damaged item
  • And, the return request is submitted within 14 days of fulfillment

Please be advised this resolution is subject to change once it has passed quality control via the returns team at our warehouse provided that: 

  • The item is unworn and in original condition with all the tags still attached
  • The item has absolutely no marks or stains (including makeup and spray tan)
  • The item is returned to us within 30 days from purchase date
  • The item does not have any odour (including deodorant, perfume, body odour or washing powder)

INAMORE reserves the right to reject returns beyond the return period limit, or items which are not in the original condition in which they were received. If this is the case, the package will be simply returned back to the customer and any shipping costs involved will not be covered by INAMORE. 

STORE CREDITS

A INAMORE store credit will be emailed to you in the form of a gift card, which you can use to repurchase another item! 

Store Credits are valid for 180 days.

AFTERPAY RETURNS

Should you wish to return something you have purchased using AfterPay, the return process is still the same! Unless the item is deemed faulty by our team, you will be issued with a store credit for the full amount of the item. 

Please note: Your personal agreement with Afterpay is separate to INAMORE. This agreement still stands and it is the responsibility of the customer to continue in the scheduled fortnightly repayments. Any late fees associated with non-payment will be held liable to the customer.  

**If you have been approved for a refund in the case of a faulty item or special circumstance we ask that you continue to pay fortnightly until AfterPay have advised of an end to your repayment commitment with them. 

In case a refund was approved, it will be processed back to the original payment method. If your refund has taken longer than 7-10 business days, please contact us at support@inamore.net so we can investigate further for you. 

LAST UPDATE: June, 2021

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 3-5 business days.

Our support team is always happy to guide you at any step!


International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

  • The customs value is made up of:
  • the price paid for the goods,
  • the insurance cost,
  • the shipping cost

Customers can Track Orders  here

If you change your mind about your order, you have the option to cancel it within 1hour of purchase. 

To cancel your order please send an email to support@inamore.net with 'Cancelation' on the subject line, your order number (SY****) and your name. If your request was placed in the required timeframe, you will receive a confirmation email and a refund to the original payment method within the next 3-7 business days.

No, there will only be one shipping charge for the order.

We advise our customers to check our size charts. You can find our sizing information on each product page.

Please note, most of our products run small. If you're unsure what size to order, please get in touch with us for assistance.

All orders are processed within 3-5 business days. During holidays, please allow additional time. If you need your package by a certain date, we suggest you get in touch with us before placing an order.